Shipping Policy

You will be able to receive an email from us once you have order online.

*If you are not receiving any email, you may send your concern to support@bakprotek.com or contact our people. We’ll try our best to assist you within 1-2 working days. Thank you for your kind understanding.

SHIPPING WITHIN MALAYSIA (DOMESTIC FULFILLMENT)

• Shipping fees is RM10 within West Malaysia and RM25 within East Malaysia.
• You will receive your tracking number via email once your parcel has been shipped out.
• Expect delays during festive periods and sales promotion period.
• We do not accept any order cancellations upon dispatch of your order.

DELIVERY FEES WITHIN MALAYSIA

 West MalaysiaEast Malaysia
1 BagRM10RM25
2 BagsRM15RM30
2 Bags onwardsCall us for special rateCall us for special rate

ONLINE BANKING TRANSFER
Name : EDS Global Sdn Bhd
Bank : Public Bank
Bank Account : 3180261525
publicbanklogo
Don’t forget to email or WhatsApp us your banking receipt once payment is successful. We will notify you within 24 hours.

WhatsApp: Sakura +6012 2664283  Howard +6012 3993762
Email: support@bakprotek.com

INTERNATIONAL SHIPPING

• We provide International Shipping prior discussion.
• We do not accept order cancellations upon dispatch of your order.

CUSTOMS & IMPORT DUTIES

• Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel
• Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

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